Privacy Policy

Last updated: 20 December

This Privacy Policy explains how Morten Isnes ("we", "us", "our") collects, uses, stores, and protects your personal data when you visit this website or engage with our services.

We are committed to protecting your privacy and handling your personal information responsibly, transparently, and in line with applicable data protection laws, including the UK GDPR and Data Protection Act 2018.

1. Who We Are

This website is operated by Morten Isnes.

If you have any questions about this policy or how your data is handled, you can contact us at:

Email: [email protected]

2. What Personal Data We Collect

We may collect and process the following types of personal data:

a) Information you provide directly

Name

Email address

Phone number (if provided)

Information shared through enquiry forms, booking forms, or email communication

b) Information collected automatically

IP address

Browser type and version

Pages visited and time spent on the website

Referring website or source

This data is collected through cookies and similar technologies.

3. How We Use Your Data

We use your personal data to:

Respond to enquiries or requests

Deliver coaching services, programmes, or resources you request

Send relevant emails (such as updates, insights, or offers), where you have opted in

Improve the performance and usability of the website

Meet legal or regulatory obligations

We only collect and use data where we have a lawful basis to do so.

4. Lawful Bases for Processing

Under data protection law, we rely on one or more of the following lawful bases:

Consent – where you have given clear permission (e.g. email newsletters)

Contract – where processing is necessary to deliver a service you have requested

Legitimate interests – to operate and improve our business and website, provided this does not override your rights

Legal obligation – where required by law

5. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your personal data, including:

Secure systems and password protection

Limited access to personal information

Use of reputable third-party platforms (e.g. email marketing, booking systems)

We only retain personal data for as long as necessary for the purposes it was collected, or as required by law.

6. Sharing Your Data

We do not sell, rent, or trade your personal data.

We may share data with trusted third parties only where necessary, such as:

Email marketing platforms

Website hosting providers

Booking or payment processors

All third parties are required to handle your data securely and in accordance with data protection laws.

7. Cookies

This website uses cookies to:

Understand how visitors use the site

Improve user experience

Support basic website functionality

You can control or disable cookies through your browser settings. Some parts of the website may not function properly if cookies are disabled.

8. Your Data Protection Rights

You have the right to:

Access the personal data we hold about you

Request correction of inaccurate or incomplete data

Request deletion of your data (where applicable)

Object to or restrict processing of your data

Withdraw consent at any time (for example, by unsubscribing from emails)

Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details above.

9. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or how we operate. Any updates will be posted on this page with an updated revision date.

11. Contact

If you have questions about this Privacy Policy or how your data is handled, please contact:

Email: [email protected]

All rights reserved. Morten Isnes 2024.